Privacy Policy

1. Information We Collect

1.1 Personal Information

• •Name
• •Phone number
• •Email address
• •Billing and service address
• •Payment information (processed securely via third parties)

1.2 Service Information

• •Property details relevant to pest control services
• •Service history, notes, and appointment records

1.3 Automatically Collected Information

When you visit our website, we may collect:

• •IP address
• •Browser type
• •Device information
• •Pages visited and time spent
• •Cookies and tracking data

2. How We Use Your Information

We use your information to:

• •Provide and manage pest control services
• •Process payments and subscriptions
• •Schedule and confirm appointments
• •Send service reminders and operational communications
• •Send marketing and promotional messages (where permitted)
• •Improve our website, advertising, and customer experience
• •Comply with legal obligations

3. SMS & Text Message Communications

By providing your phone number and opting in, you consent to receive text messages from TKO Home Services, including:

• •Appointment reminders
• •Service updates
• •Billing notifications
• •Promotional and marketing messages

Opt-Out

You can opt out at any time by:

• •Replying STOP to any message
• •Contacting us directly

Consent

Your consent to receive SMS messages is:

• •Not a condition of purchase
• •Can be withdrawn at any time

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All SMS consent information and phone numbers collected for SMS communications will remain confidential and will not be sold, rented, or shared except as necessary to deliver messaging services.

4. Payment Processing

We use third-party payment processors such as Stripe and/or Square.

• •We do not store full credit card numbers
• •Payment data is handled securely by these providers

5. Sharing of Information

We do not sell your personal information. We may share information with:

• •Payment processors
• •CRM and scheduling software
• •Email/SMS marketing platforms
• •Advertising platforms (see below)
• •Legal authorities when required

6. Cookies, Google Ads & Facebook Tracking

We use cookies and tracking technologies, including tools provided by Google and Meta (Facebook/Instagram), to:

• •Analyze website traffic
• •Track ad performance
• •Deliver targeted advertisements (remarketing)

Your Choices

• •Opt out via Google Ads Settings or Facebook Ad Preferences
• •You can disable cookies through your browser settings

7. Data Retention

We retain your information only as long as necessary to:

• •Provide services
• •Maintain business and financial records
• •Comply with legal obligations

8. Data Security

We implement reasonable safeguards to protect your information. However, no system is completely secure.

9. Your Rights

You may have the right to:

• •Access your personal information
• •Request corrections or deletion
• •Opt out of marketing communications

To exercise these rights, contact us below.

10. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices.

11. Children's Privacy

Our services are not intended for individuals under 18. We do not knowingly collect data from children.

12. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted with a revised effective date.

13. Contact Us